.png)
The Start up + Set up $4995
Empower Teams-Optimize Operations
Service Description
*Payment plan request can be emailed to shronica@therosecarehome.com** Please note payment can be split into 3 equal payments. Last payment must be made after your first resident placement. Includes: Start-up Package + 1 day with my team and I to train management and staff on procedures (what to do for inquiries, preparing for tours and emergency situations and etc. Setup the flow of the home with workflows and processes for a great customer experience Set-up of resident binders and workstations Pre-work Marketing plan to help bring in residents Full documents bundle (over 25-word document templates) THIS IS NOT A POLICY AND PROCEDURE bundle. 2 Emergency calls 2 Accountability and Brainstorming calls (must be scheduled in advance and used within 60 days) **After booking, a call will be scheduled to work out the logistics and date of training**
Cancellation Policy
Cancellation and Reschedule Policy: 1. Notification Requirement: - Participants are required to contact us at least 24 hours in advance to discuss cancellations or rescheduling. 2. Rescheduling Limit: - Participants are allowed only one reschedule. Any additional rescheduling requests will be subject to review and may not be accommodated. 3. Late Arrival Policy: - If a participant arrives late, the session time will be deducted from the originally scheduled time. It is important to be punctual to make the most of the scheduled session. **4. Refunds and Exchanges:** - There will be NO REFUNDS or EXCHANGES for cancellations. Once a booking is confirmed, the payment is non-refundable and non-transferable. 5. Emergency Situations: - In case of unforeseen emergencies or extenuating circumstances, exceptions to this policy may be considered. Participants are encouraged to contact us as soon as possible in such situations for further assistance. 6. Communication Channels: - All cancellation and rescheduling requests must be communicated through the designated contact channels. Please ensure that you reach out to us via shronica@therosecarehome.com to initiate the process. 7. One-Time Courtesy Rescheduling: - Participants are granted a one-time courtesy rescheduling opportunity. This is intended to accommodate unforeseen circumstances that may arise. 8. Policy Updates: - This policy is subject to change at the discretion of SH The Group Home Consultant. Participants will be notified of any updates or modifications to the policy. By engaging in our services, participants acknowledge and agree to abide by the terms outlined in this Cancellation and Reschedule Policy. If you have any questions or concerns, please do not hesitate to contact us through the provided channels.